Return & Refund Policy

We got your back with the coolest threads, and we want you to be happy with your purchase. If something’s off, hit us up within 3 days of getting your item.

To be eligible:

• The item should be in the same condition you got it—unused, tags on, and in the original packaging.

• Keep your receipt or proof of purchase.

• Don’t forget, an unboxing video is a must to start the process.

Need to start a return or exchange? Slide into our inbox at contact@freaqrew.com.

Quality Check and Love

We pack each item with love and top-notch quality checks. But if there’s a heavy quality issue or it’s damaged because of us, we’ll take it back.

Shipping Costs

Return and exchange requests will have a delivery charge of INR 150 per product. Or, you can send the package to:

14, S.NO. 1369 NEAR ADARSH BOOK STAAL, behind Sony Maruti Mandir, LANE NUMBER 5, Dhule, Dhule, Maharashtra, 424001

Important: Don’t send anything back without getting in touch first. Unapproved returns won’t be accepted.

Got questions? Email us at contact@freaqrew.com.

Exceptions

Some items, like bulk orders, can’t be returned. Just a heads up!

Exchange Process

If approved, your exchange will be sorted and the new gear will be delivered within 10 days from approval. Easy-peasy.

No Replacements

Sorry, no replacements accepted.

Refund Policy

Once we get and inspect your item, we’ll let you know if it’s approved. If it is, you’ll see the refund hit your original payment method within 3 business days. Remember, it might take a bit for your bank or credit card company to process and post the refund.

If more than 5-7 business days have passed since we approved your return/exchange, email us at contact@freaqrew.com.